JCPenney

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4.3

( 8 reviews )

Men's Clothing, Department Stores $$

150 Homer M Adams Pkwy, Alton, IL 62002, United States

+1 6184-639-595

JCPenney - Alton Square Mall, a renowned brand in the retail industry, is a popular shopping destination located in Alton Square Mall. With a rich history and a wide range of products, JCPenney has established itself as a trusted name among shoppers. Offering an extensive selection of clothing, accessories, home goods, and more, JCPenney caters to the diverse needs and preferences of its customers. The store's convenient location within Alton Square Mall makes it easily accessible for shoppers seeking a hassle-free shopping experience. Committed to providing quality products at affordable prices, JCPenney aims to create a satisfying and enjoyable shopping environment for its customers. Emphasizing customer satisfaction and maintaining a positive reputation, JCPenney - Alton Square Mall continues to be a preferred destination for shoppers seeking high-quality products and excellent service.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
Cheques

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Chuck dykstra

March 22, 2024

Jcpenney, they were awesome even helped me take things to my car. All the staff was kind and helpful. Excellent... shopping, they honored prices... even marked clearance items were amazing, got things for whole family quality, and didn't break my bank. Will be coming back again. Thanks, crew! 😊 (In the beginning, it was confusing on my pickup order with the clerk. But it all got figured out, and it was pretty clear she had a lot of stress going on. )

Brad wigginton

March 22, 2024

Did some shopping today. Staff were very helpful in finding my size & what I was looking for. All was well until check-out. That's why I rated this a 4 star. She was very insistent on applying for a store credit card & held up checking me out over this. I explained that we are debt free & plan on staying that way, but thank you for asking. After everything was rung up instead of saying the total, she became insistent over applying for a store credit card. Made my day to find what I wanted, only to be frustrated at check-out.

Joe gorman

March 22, 2024

Visited JC Penney in Alton on 12/22 and had a disappointing experience. Encountered poor customer service when I was overcharged for an Izod pullover. Despite explaining the discrepancy to the cashier, they claimed the sweaters were misplaced, refusing to honor the displayed price. This situation emphasizes the need for JC Penney to improve merchandising and communication to ensure a more positive customer experience.

Phil

March 22, 2024

Jc pennies is awesome! Being a big and tall man I can shop here and find everything i need no problem. Great wife gifts! Maddie Shelton helped me so much she is the absolute best. All questions answered quick and very helpful. Plus I love Jc penny credit card saves me so much money and easy to get!

Brigette sofio

March 22, 2024

Purchased another pair of work slacks and a shirt on Sunday (8-12). Normally painless. A supervisor training a new person badgered me about getting a Penny's credit card. When a customer declines the first time, don't keep trying.

Jose argel

March 22, 2024

I needed a dress shirt for my daughter's wedding and have recently lost 80 pounds, so I had no idea what size I was, and I went to the Men's section and talked to a very nice and knowledgeable man and told him MY needs and with just 2 measurements he handed me a shirt to try on, and not only was it a perfect fit it ended up being onsale!!!

Nathaniel blair

March 22, 2024

I took my mother to get her hair done at the salon. She's been going there for years. We always make an appointment. This time ( the last time) they said she didn't have an appointment at all , they couldn't even find her in their system and they were booked and couldn't take her .